Welcome to EarthSea Jewelleries (“we,” “our,” “us”).
These Terms and Conditions (“Terms”) govern your use of our website https://earthseajewelleries.com/ and the purchase of products (“Products”) from our online store. By accessing our website or purchasing from us, you agree to be bound by these Terms.
Our Products are handmade, and each piece is unique. Slight variations in color, shape, or texture are part of the handmade nature and are not considered defects.
We reserve the right to update or modify these Terms at any time without prior notice. The latest version will always be available on this page.
We make every effort to display accurate images and descriptions of our Products. However, colors may vary slightly depending on your device screen.
All prices are listed in Ringgit Malaysia (RM), inclusive or exclusive of applicable taxes (as stated on the checkout page).
Orders are confirmed once full payment has been received.
We accept payment through Billplz and Paypal. We reserve the right to cancel or refuse any order if fraud or misuse is suspected.
We ship locally and internationally via DHL. Estimated delivery times will be 3-5 working days, but may vary depending on destination and courier service. We are not responsible for delays caused by customs, courier issues, or incorrect shipping information provided by customers to DHL
Because our jewellery is handcrafted, we generally do not accept returns or exchanges unless the item arrives damaged or defective. If your order arrives damaged, please contact us within 7 days with photos of the issue for review.
Non-returnable items include:
Our handcrafted jewellery is delicate. To maintain quality:
All content on this website — including images, designs, logos, and text — is the property of EarthSea Jewelleries and may not be copied, reproduced, or distributed without written permission.
We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or Products. Our maximum liability shall not exceed the total amount paid for your order.
Your personal information is collected and used in accordance with our Privacy Policy.
We respect your privacy and do not share your details with third parties except as necessary to fulfill your order.
If you have any questions about these Terms, please contact us at sales@earthseajewelleries.com or Whatsapp us at +6017-5356331.
